We use your information to:

• Provide, improve, and personalize our services.
• Process payments and deliver purchased products or services.
• Respond to customer inquiries and support requests.
• Analyze usage trends and improve website performance.
• Communicate updates, promotions, and relevant content (with your consent).

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: With trusted third parties who assist in delivering our services (e.g., payment processors, cloud storage providers).
• Legal Requirements: To comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

We implement robust security measures to protect your data:

• Encryption for data transmission (e.g., HTTPS).
• Secure storage systems with restricted access.
• Regular security audits and monitoring to identify vulnerabilities.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access and Portability: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications or restrict data processing.

To exercise these rights, contact us at hello@ember-ai.com.

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

We retain personal data only as long as necessary for:

• The purpose for which it was collected.
• Compliance with legal, regulatory, or contractual obligations.

If you are accessing our services outside of Malaysia, please note that your data may be transferred to, stored, and processed in Malaysia or other jurisdictions where Ember AI operates. We ensure that data protection standards comply with applicable regulations.

We may update this policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised effective date.

If you have questions, concerns, or requests regarding this policy, please contact us at:

EMBER AI

Email: hello@ember-ai.com